What is CBD?

CBD, short for cannabidiol, is one type of over a hundred different types of cannabinoids that can be found in the plants that are part of the cannabis family. Cannabinoids are naturally occurring compounds that exist in these plants and also within the human body, and they act on cannabinoid receptors, which are part of our endocannabinoid system.

You can read more about this topic in this post.

Is CBD Legal in Europe?

In Europe, marijuana and cannabis laws differ from country to country. But in cases where the CBD-based products are legally produced and placed in the market of an EU (European Union) country, the principle of mutual recognition prohibits authorities of countries in Europe where CBD is not regulated from objecting to the marketing and sales of such products in the EU.

According to EU law, hemp growing is legal if the content of THC (tetrahydrocannabinol) does not exceed 0.2%. The standard is contained in the regulation (EC) n. 1672/2000 of the European Council, issued on 27 July 2000. 

BAEYS products are THC-free.

Should I take CBD while taking other medications?

If you are taking other medication, you should consult with a trusted medical professional before taking CBD.

Should I take CBD while pregnant?

We do not recommend taking CBD while pregnant or breastfeeding. 

There is limited research on the effects of CBD on a fetus, but your doctor will be able to determine whether or not you should use CBD while pregnant. 

Does CBD show up on drug tests?

Our CBD products will not show up on a drug test. BAEYS CBD gummies don’t contain THC or CBN, the substances that are traceable on a drug test.

What is the difference between CBD and THC?

Both CBD and THC are natural compounds found in the plants of the Cannabis genus. Both of them interact with the body’s endocannabinoid system, but they have different effects

In short, THC is the main psychoactive compound in marijuana that gives the “high” sensation and is illegal in Europe.

CBD can be extracted from both hemp and marijuana. Hemp plants are cannabis plants that contain less than 0.3% THC, while marijuana plants are cannabis plants that contain higher concentrations of THC.

For our CBD gummies, we use organic and sustainable hemp, which are THC-free.

Will CBD get me high?

No, CBD won’t get you high. CBD doesn’t have psychoactive properties.

The psychoactive cannabinoid is THC. Our vegan CBD gummies are THC-free.

What is broad spectrum?

Broad-spectrum CBD is CBD extracted from the cannabis plant with all of the other compounds from the plant, like terpenes, oils, chlorophyll, and more, except for THC. That way, you get the entourage effect, which is the beneficial effect of all the compounds working together, as opposed to just one or two of these compounds working in isolation.

Since THC is extracted, broad-spectrum CBD doesn’t result in psychoactive effects, nor does it show up on drug tests.

Where is my order?

Most of our deliveries are sent via DHL and we will send you an automated email with the tracking number of your order. If there’s any issue with your tracking or delivery please contact us.

Is it possible to change the address/cancel or amend my order?

For any changes to your order, please contact us immediately after placing the order. We can attempt to stop or amend your order with our dispatch team, if it is not possible, we will advise you on the next steps.

Can I get a refund on my order?

If your order is delivered correctly, unless Baeys agrees or states otherwise in writing, all fees and charges are non-refundable.

I have a new email address, and I am unable to reset my password. How do I change my password?

We are able to change the email address for you, provided you are able to answer some security questions. We take data privacy very seriously and need to verify who you are. After your email address is validated and changed, you can request a new password online.

Are BAEYS gummies vegan?

Yes, BAEYS CBD gummies are vegan. 

We do not use gelatin. We use Pectin, a naturally occurring, water-soluble fiber found primarily in the peel and skin of fruits, and some vegetables.

How much CBD do BAEYS CBD gummies contain?

10mg of CBD per gummy, 25 gummies per bag. So 250mg CBD total.

How much CBD should I take?

Figuring out the right dosage for you depends on a range of factors like body weight, the reason you are taking it for, the individual body chemistry. With CBD gummies you know exactly the intake amount.

We recommend eating 1 CBD gummy per sitting, 3 – 5 times a day. 

What courier do you use for deliveries?

We use DHL to send most of our Europe orders.
Baeys reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.

How long does it take to get my Baeys products?

Approximately 2-4 working days since the order is confirmed.

I placed an order on Friday for next day delivery, why did I not get it until Tuesday?

Our cut off point is 4pm, Monday to Friday. Any order placed after 4pm will be processed through our dispatch system the next working day. We currently do not deliver at weekends.

I haven’t received a dispatch email/email confirmation?

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain baeys.com to your safe senders list.

Do you deliver on Weekend?

No, our courier company do not offer the service to deliver on weekends currently.

Why can’t I select next day delivery?

We only offer one type of delivery at the moment to keep things easy and as green as we can.

Can I track my item?

Yes. You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number. We also ask for a mobile number so our courier can inform you of the status of your order.

Note tracking numbers are only active and trackable 2 hours after the order has been collected, approximately 8pm (GMT/BST) Monday to Friday. For orders placed after 4pm on Friday, your order will may not be trackable until it has been collected from us the following Monday.

Is it safe to order online?

Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.
Security checks are also made on all transactions, to ensure the authenticity of each card payment.
More about safely buying online

Do you accept credit cards?

Yes, we accept credit cards. Just select the Paypal option and add a credit card and an email, Paypal will process your payment and will keep you safe through the whole purchase process.

What currencies can I use?

All our prices are in Euros, but you can use any currency and the payment processor will perform an instant conversion.

How do I apply a promotional code?

You can add a valid promotion code in the Basket.

When will my card be charged for my order?

Due to the nature of our payments system, the full cost of the order will be charged to the card as soon as it is placed.